Help Center

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To Help.

Hospital workflows are critical. Our engineering and support teams are standing by to resolve your technical issues instantly.

24h Response

Email Support

For general inquiries, billing questions, and documentation requests.

runTimecare@gmail.com

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WhatsApp

Direct engineering support for urgent interoperability or hardware issues.

+91 97285 14566

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Trackable

Support Tickets

Submit a specialized technical request directly to our hospital integration team.

Contact Form Portal

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Open a Ticket

Need technical assistance? Our engineering team will review your system logs and get back to you.

Frequently Asked Questions

For critical infrastructure issues (like API downtime or hardware failure), we respond within 15 minutes. For general inquiries, we aim for under 2 hours during business operations.